Refund Policy

All transactions are final. No refunds will be processed. In the event of a billing error, please contact 1-855-HauntMI or visit the local ticket office within 3 business days.

Shipping Policy

 

-No shipping.
No physical items will be shipped.  All merchandise is to be picked up on location at The Haunt.  All ticket purchases will be emailed and can be downloaded from the "My Account" area of the site.

Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What information do we collect? We only collect information that we need that is related to your order. This includes your:

Billing Address
Shipping Address
Email Address
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?  Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

- Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

- Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.